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Service Desk Analyst - Remote

  • £150 - £200 per day
  • Manchester
  • Posted: 02/11/2021
  • Contract
  • Job Ref: TW-10

Job Details

Service Desk Analyst - Remote – inside of IR35 - Remote 

Service Desk Analyst -  Remote  – My client a leading IT Services organisation is looking for 3rd  Line support Engineers to provide telephone support to their legal client.

The Service Desk Analyst will take responsibility for the below:
Be the first point of contact for logging and fixes.
The Service Desk Analyst will ideally have experience of the following:

Logging calls
Microsoft Techologies
Elavating to the 2nd line.
Customer Service
Working within a KPI driven environment.
The Service Desk Analyst role will be for an initial period of 4 months and fall inside of IR35 and offer fully remote working.

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