2nd Line Network Engineer

Job Details

2nd Line Network Engineer
Permanent - Hybrid - Oxfordshire  
£35K - £45K DOE 
MUST BE SC CLEARED 

Our client is a prestigious company, who provide leading secure solutions for customers in major industries. They are looking for someone who is passionate about technology and innovative, with a strong desire to understand how different technologies operate.

As a 2nd Line Network Engineer, your role will include:

• Monitoring, managing and pro-actively enhancing the Microsoft estate
• Responding to, investigating and resolving technical issues escalated from 1st line
• Being an active member of the Microsoft systems groups to discuss, plan, design, build and deploy innovative solutions using Microsoft technologies
• Providing an escalation point for scheduled operations such as Patching
• Ensuring all Microsoft components meet the security and operational reference architectures and best practices
• Enhancing and tuning the Microsoft technology stacks
• Working with the monitoring teams to ensure all the correct metrics are being measured and analysing those measures to ensure the estate remains in a healthy and secure state

• A minimum of 2 years’ experience working within a 2nd line service desk role
• Strong at problem solving with excellent time Management & organisational skills
• Able to work autonomously or as part of a team
• Ready to work under pressure and within strong security constraints
• Prepared to work in technologies outside of your core skill set with the support and guidance from others
• Prepared to travel when necessary
• Able to obtain Security Clearance to SC level and potential to

• Microsoft Operating Systems (Server 2012,2016,2019) (Windows 10)
• Microsoft Endpoint Configuration Manager (MECM)
• Microsoft Hyper-V and Remote Desktop Services
• Microsoft Active Directory and Group Policies
• Application packaging and distribution