Application Support Analyst - Supply Chain

An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis.
 
The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team.
 
To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills.
 
Essential experience:
  

• An understanding supply chain process
• An understanding of warehouse and distribution process
• Previous ERP support experience
• A basic understanding of SQL and running SQL scripts
• A basic knowledge of Linux
• A basic knowledge of applications and integration
• Excellent written and verbal communication skills

 
The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 + Company Benefits. There are excellent career prospects and training opportunities.
 
The role will be site based during the probation period and then will become hybrid.