Application Support Analyst - Supply Chain
RC-7ASOL
£30,000 - £38,000 Per Annum
Full Time
Permanent
Kidderminster, Hereford and Worcester
Support
Posted 3 hours ago
Expires In 27 Days
Job Description
An Application Support Analyst is now sought by a leading software Company to join their dedicated 2nd line application support team, supporting a broad customer base on a daily basis.
The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team.
To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills.
Essential experience:
The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 + Company Benefits. There are excellent career prospects and training opportunities.
The role will be site based during the probation period and then will become hybrid.
The role will involve picking up tickets passed by the 1st line team. Working to a 75% resolution rate the team are supported by the inhouse development team.
To be successful the Application Support Analyst will need a combination of industry knowledge and so basic technical skills.
Essential experience:
- An understanding supply chain process
- An understanding of warehouse and distribution process
- Previous ERP support experience
- A basic understanding of SQL and running SQL scripts
- A basic knowledge of Linux
- A basic knowledge of applications and integration
- Excellent written and verbal communication skills
The successful Application Support Analyst will be offered a basic salary of between £30,000 to £38,000 + Company Benefits. There are excellent career prospects and training opportunities.
The role will be site based during the probation period and then will become hybrid.
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