Application Service support and Transition Manager
Birmingham / Home based
£450 - £500 Per day
My client is an international education and research organisation, looking to recruit an Application Service Support and Transition Manager to undertake an initial 3 month contract to Manage the application support team and start the transition to a Service orientated environment moving forward.
As the Application Service Support and Transition Manager, you will use manage the application support function in its current state whilst moving to a a more outsourced SaaS based environment where Service Management skills will be required. You will take responsibility for a number application support teams providing 2nd and 3rd line support for all business-critical applications.
To be considered for the role of Application Service support and Transition Manager
You will be able to demonstrate the following qualities and skills.
Strategic application portfolio management
Creating and managing high performing support teams
Support performance against KPIs
Supplier Relationship Management
Contract and budget management
If interested and have the skills and experience required, please apply with your up to date CV for an initial conversation.