Service Desk Analyst - 1st Line

OK-60

£27,000 - £30,000 Per Annum

Full Time

Permanent

Weston-super-Mare, Somerset

Support

Posted 19 days ago

Expires In 8 Days

Job Description
Service Desk Analyst – 1st Line
Weston-Super-Mare
Permanent
Up £30,000
 
Network IT a looking for Service Desk Analyst for one of our clients based in Weston-Super-Mare. The role is to join a flourishing business that are looking to expand their Service Desk. This role would be great for anyone that has hands on experience on a Service Desk dealing with 1st Line problems via email and telephone.


Key Responsibilities
  • Have experience of working in a customer facing role such as a Service Desk.
  • Have experience of Service Desk software such as Heat/Service Now/FreshService.
  • Be experienced in supporting MS Windows (10 & 11), MS Office 365 and Teams.
  • Possess a pleasant manner with the ability to build a rapport with people at all levels.
  • Demonstrate outstanding customer service skills.
 
A full JD is available upon request

Owen Kent

01212309111

Division 809

Network IT Birmingham

13 Bennetts Hill

Birmingham

West Midlands

B2 5RS

0121 230 9111

View Branch Details

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