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Problem Change Analyst


  • £223 per day
  • Hampshire
  • Posted: 18/10/2019
  • Contract
  • Job Ref: 272104828

Job Details

Problem Change Analyst
3 Months Contract
£223.91 Day Rate - Inside IR35
Winchester

We are working with a leading public sector body who are seeking an experienced Problem Change Analyst to work within their IT services.

The Problem Change Analyst will be responsible for:

• Support the day to day running of the Change Management and Problem Management process.
• Review and validate Change records to ensure that they are correctly categorised and approved.
• Assist with identifying, classifying and prioritizing problem records, analysing trends, resolving root causes and implementing solutions.
• Monitoring the progress of change and problem records.
• Support teams within the IT Department in their management of Problem and Change management.
• Assist with Change and Problem board meetings.
• Maintaining up to date records/documentation on problem resolution and communication with relevant parties.

The successful Problem Change Analyst must possess:

• Previous change management experience or a keen interest in change management.
• Excellent administration skills but are looking to move to a more challenging role.
• Good influencing and negotiation skills and work well with others
• Confident in data analytics and management information
• Essential Qualifications - 5 GCSEs (grade A-C) or equivalent including Maths and English.
• ITIL Foundation.

Whilst this role is a temporary position, for three months the successful Problem Change Analyst may be offered an extension following a successful contract.

If this is of interest, please APPLY or get in touch for more information.


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