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Desktop Coordinator

  • £18 per hour
  • Birmingham
  • Posted: 07/02/2019
  • Contract
  • Job Ref: 809104717

Job Details

Desktop Coordinator


Circa £18 PH (Inside IR35)

7 Months Contract

36 Hours P/W

We are working on a great new opportunity for a Desktop Coordinator. This is to work with our client, a leading public sector body to assist in the coordination, planning and call handling on their IT service desk.

The Desktop Coordinator will be responsible for:

• Assigning calls to teams and technicians and by location, checking/adding work notes

• Some remote work

• Planning rollout of PCs

• Dealing with quotes and orders, order check in's

• Focusing on breaches calls

• Dealing with calls that haven't been updated

• Updating calls, responding to complaints

The successful Desktop Coordinator must possess:

• Previous Desktop Coordination experience

• Experience in planning rollouts/ assisting engineers

• Call-handling experience (desktop based)

Please note, as this role is inside of IR35 the appointed Desktop Coordinator will be required to work via a UK Registered Umbrella Company.