Are you at the beginning of your IT career and looking for an opportunity to join an established team where you'll receive excellent training and development? A provider of high-performing IT platforms with an excellent reputation are looking for a 1st line support analyst, to be based out of their Sutton Coldfield offices . The 1st Line engineer will be proactive and provide fixes and solutions, escalating issues where necessary and liaising with the 2nd line.
This is an excellent opportunity for a technically proficient entry-level IT professional who is looking for a role with scope for growth and both technical and professional development, or for someone who is currently in a 1st line position but would relish the opportunity to take a more hands-on, proactive role performing actual fixes.
The role will be providing support to users of their bespoke platforms and, as such, full training will be provided. Candidates will need to have excellent customer-service skills and ideally be coming from a background as a graduate, apprentice, or someone with a keen interest in IT and can demonstrate their following of current and emerging technologies.
To apply for this role please respond with an up-to-date CV.